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The Award-Winning
Brand Lab Series™

Named the top business and technology podcast by the Academy of Interactive and Visual Arts at the 24th Annual Communicator Awards.

Listen to AE Marketing Group CEO’s conversations with today’s most innovative executives and entrepreneurs. Hear practical advice and insight on technology, customer experience, co-creation, marketing, employee advocacy, and more.

Conversations Include


All Episodes

S5 E81

What You Need to Know About IP in a Digital Era

The definition and enforcement of Intellectual Property has changed a lot in the digital era. How can companies best protect themselves?

S5 E80

The Evolution of Digital Consumerism at Pimco

Today's consumers are digitally empowered, which changes how brands interact with consumers. Although financial services is a highly regulated industry, consumers have come to expect a seamless technological experience. Ainslie Simmonds explains how Pimco makes this possible.

S5 E79

Why the Healthcare Industry Needs a Chief Experience Officer

In an industry with historically low customer satisfaction scores, the Chief Experience Officer is a new but vital role.

S5 E78

Chatbots Are the Future of CX According to Kellogg/Medill Professor

We live in a digital era. Consumers are technologically empowered and they demand interactions tailored to their digital savviness. Learn how chatbots are the future of customer experience on the Brand Lab Series™ podcast.

S5 E77

Selling to the Modern Buyer in a Digital Age

If you are pitching your products or services with powerpoint presentations, you are not speaking to the modern buyer. Learn about sales enablement on the Brand Lab Series™ podcast.

S5 E76

How Fifth Third Bank Remains Social in a Regulated Industry

How can you remain personal and timely on social, even in a regulated industry? What makes a good social media follow? How do you create content that will resonate with your audience? Learn from Shannon Paul at Fifth Third Bank.

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