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When It’s Time to Fire Your Customer

Posted: October 6, 2015 by AE- Inside AE Showcase

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On CX Day 2015, there is much talk about creating strong customer experiences.  This is critical to brand longevity. However, what about when a customer creates a bad experience for your company or your employees?

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Our Meeting Productivity Guide

Posted: December 3, 2014 by AE- Inside AE Showcase

Meeting Productivity We recently worked with a marketing director who loved meetings. In fact, she spent more time planning her meetings than she spent actually attending her meetings. And leading up to a meeting, her typical questions often included: “Who should attend?” and “What about agenda item 9b?” along with, “Should we have food?” “Any diet requests?” and “Can I move Ryan in front of Jonah, but behind Dave?”

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